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Ticket Policy

Terms and CONDITIONS

All sales are final, there are no refunds.

Exchanges – Season Ticket Holders & Donors

Free ticket exchanges for another performance of the same show are offered to Season Ticket Holders and Shubert Donors (over $50 level). Exchanges must be made at the Shubert Theatre Box Office or by mail. Original tickets must be returned at least 48 hours prior to the performance date printed on the original tickets. Lost or stolen tickets cannot be exchanged. Seating based on availability.

Exchanges – Single Ticket Purchase

Single Ticket Purchases can be exchanged for a fee. Exchanges must be made at the Shubert Theatre Box Office or by mail. Original tickets must be returned at least 48 hours prior to the performance date printed on the original tickets. Lost or stolen tickets cannot be exchanged. Seating based on availability.

Payment Methods

Credit Cards & Cash: VISA, MasterCard, American Express, Discover

Personal Checks: will be accepted up until thirty (30) days prior to the performance you are ordering. Personal checks are not accepted for gift certificate sales. There is a $10 fee for any returned checks.

Seating Policy

Performance times are printed on all Shubert tickets. Latecomers will be seated at the discretion of the management, subject to the policy of the individual show.

Children under three and babes in arms will not be permitted into the theatre except when otherwise indicated - please call the Shubert Box Office for details (203-562-5666 or 888-736-2663).

View Seating Chart