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Event Details
How Do I Print My Tickets At Home?
The print at home tickets will arrive in a separate email from tickets@capa.com. This usually comes 5-10 minutes after the order confirmation email, and it will have the tickets attached as a PDF file. Be sure to print all pages if there are multiple tickets in the order.
Because of the attachment from an unknown email, it can sometimes be filtered as spam or junk, so we suggest checking those folders. If the email with the tickets doesn’t arrive after 24 hours, contact the Shubert Ticket Office at 203-562-5666, and they can re-send it or have the tickets held at the Box Office for you.
Please Read Our Health & Safety Guidelines
In consideration of the health and well-being of patrons, artists, volunteers, and staff - the following health and safety policy will be in effect through December 31, 2021:
FULL COVID-19 VACCINATION: will be required for patrons, as well as staff, volunteers, performers, backstage crew, and all others entering the Shubert Theatre.
IF UNVACCINATED: please bring proof of a negative COVID-19 PCR test taken within 72 hours of the performance start time.
FACE MASKS ARE REQUIRED FOR ALL regardless of vaccination status, while inside the building, except while actively eating or drinking. A properly worn mask completely covers the nose and mouth, is secured to the head, and fits snugly against the side of the face.
**Children 12 and under who cannot be vaccinated by federal law must be accompanied by an adult (who meets the above guidelines), and are required to wear a face mask. As vaccines are approved for children by the CDC and FDA, the Shubert will review its policy and update accordingly.
Food & Toy Drive
Patrons are encouraged to bring donations of non-perishable food items and new, unwrapped toys when they attend performances at the Shubert Theatre through December 31.
The Shubert is partnering with New Haven’s Board of Alders as part of their continuing effort to assist the residents of the City. Donations from this year’s food drive will benefit New Haven food pantries. Toys will be distributed to families through the New Haven Fire Department.