Performance Schedule Update
(updated May 28, 2020)
The safety and well-being of our patrons, staff, and the entire New Haven community is our first priority - please note the following changes to our upcoming show schedule:
Bandstand (original date: June 5–7): National Tour has been cancelled
One of These Nights (original date: June 17): Rescheduled to March 18, 2021
Once on This Island (original date: June 19–21): National Tour has been cancelled
Ticket-holder for each event have been notifed by email. Here are options if you have tickets to a rescheduled, postponed, or canceled event:
WAIT: If your event is listed as “postponed” or “suspended,” you can hold onto your ticket until new information is available. If the performance is able to be rescheduled, you will receive an email announcing the new date. If the rescheduled date doesn’t work for you, you may request a refund or choose to donate your tickets at that time.
DONATE YOUR TICKETS: If your event is canceled or the rescheduled date doesn’t work for you, please consider donating your tickets back to the Shubert Theatre. This critical support helps us continue serving you both now and when the doors reopen to welcome you back.
GET A REFUND: If your event was rescheduled but the new date doesn’t work for you, we are happy to issue a refund prior to the rescheduled date. Please note that we cannot refund tickets purchased through third party resellers, ticket brokers, or other outside entities.
HOW TO CONTACT THE BOX OFFICE:
While the Shubert staff is currently working remotely, we will be happy to assist you with any questions you have. Please contact Sue Jacobson at email@example.com or John Michael Whitney at firstname.lastname@example.org. We will make our best efforts to reply to you promptly and appreciate your patience during these extraordinary times.